FREQUENTLY ASKED QUESTIONS

Even though my channel is still growing, I receive quite a bit of comments on new and old videos as well as emails. In an effort to cut down the number of questions/emails before the channel gets bigger and it gets out of hand, I have created this F.A.Q. So, please read through before contacting me.

HOW DO I CONTACT YOU?

The best way to contact me is via the form on my website that is located here.

I HAVE A QUESTION ABOUT AN ORDER FROM YOUR STORE.

You can also use the form that is located on the contact page or send an email to [email protected] Please note that this email is for orders only and other inquiries will be ignored. Send any other correspondence or questions through the contact form on the website.

CAN I BUY THE ITEM YOU RESTORED IN EPISODE X?

Everything that I deem worthy of selling or that I don’t want to keep for myself I sell on my website in the “items for sale” section. If it’s not there it was either sold or not for sale. Once an item is sold it does not remain on the website, the listing is retired to avoid confusion.

CAN YOU REPAIR MY COMPUTER, GAME CONSOLE, OR OTHER ELECTRONICS?

Short answer is DEPENDS. I get many requests for this but there are a few things to know:

1. I don’t always have the time between shows.
2. Like most people on this earth, I cannot work for free and buy parts.
3. Do you realize how much it will cost just to ship me the item and have it shipped back to you plus insurance, parts and the labor? Most of the time it’s not worth it and better off finding someone locally.
4. If you are a museum or company I’ll be more interested

If truly still interested you can contact me and I will consider it. If you are a museum, contact me with all the details and we’ll talk.

CAN YOU RECOMMEND SOMEONE FOR FIXING MY STUFF?

Not really. I am located in Montreal, Canada. I don’t know anyone or have any contacts outside of the Montreal, Canada area.

MY EQUIPMENT IS DOING X, DO YOU KNOW WHAT’S WRONG WITH IT? HOW CAN I FIX IT?

I often answer people and do my best to help them but I am unable to diagnose problems without having the item in front of me. I also cannot teach you how to repair over email. Most of the old electronics always suffers from the same thing; old capacitors that don’t provide the correct voltage, has ESR and cannot filter properly anymore, dirty heads on VCRs and Tape Decks, dirty cartridge ports on game consoles. Retro and Vintage equipment is anywhere from twenty to sixty years old and has all sorts of problem and has sometimes seen years of abuse. I don’t have any magical answer so please don’t don’t be upset if I say “I don’t know”.

I HAVE AN ITEM FOR SALE ARE YOU INTERESTED?

NO. However, if you want to DONATE equipment to the show I will gladly accept it and you can contact me here. It does NOT guarantee that I will make a show out of it either. All depends on many factors.